COVID-19

Thank you for your order, shall be getting it out safely and as quickly as possible, hope you understand that these additional restrictions may increase delays for you and the especially the important birds.

Due to significant people cutbacks in the Australia Post work force, due to COVID-19 related safety issues; parcels and post around Australia are experiencing long delays, going alternate locations on occasions, thus meeting the logistical challenges that COVID-19 has produced. Some are three times longer than normal. But all orders shall be filled.

Many thanks for your patience and ongoing support. Stay healthy, safe and warm Jane.

Welcome to Nekta-Vite Manufacturing and Sales

We at Nekta-Vite love our beautiful, diverse and precious birdlife. Our aim is to promote a natural and healthy approach to enjoying our special birdlife.
Nekta-Vite is a vitamin supplement specially formulated for birds and has been used by bird lovers Australia wide for 30+ years - read About Us.
Nekta-Vite provides both the Vitamin Supplement and also the Bird Feeders. Nekta-Vite is proudly produced in Australia.
Nekta-Vite supplement is a boon for bird enthusiasts. Using Nekta-Vite in your garden encourages birdlife to your home in a natural setting and supplements the natural diet of local birdlife.
Nekta-Vite has a varied range of products that can be used with ease by anyone, just have a look at our Online Shop where you can Buy Now. Our secure payment system offers Credit Card and PayPal payment options, and you are still welcome to send a cheque or Money Order, or pay by bank deposit.
If you would like more information about Nekta-Vite or even have a story or feedback to share you can contact us at anytime. We would love to hear from you!

Nekta-Vite is all about Birds in your Garden - a simple pleasure that can be enjoyed by all ages!

The Royal Society for the Protection of Birds

Conservationists and ecologists are unstinting in their efforts to preserve and maintain a balance in nature by rationalising and protecting habitats under siege to the ever increasing demands of world population growth. The Royal Society for the Protection of Birds is one of the best organised societies of its kind in the world. It has over 140,000 acres owned or leased reserves and a membership in excess of 500,000. The work of the Society is broadly divided into two roles - conserving wild birds and their habitats, and informing and educating the public.

Delivery

Nekta-Vite can post to virtually any address in Australia and the world. Note that there are restrictions on some products, and some products cannot be posted to some international destinations.

Orders will be dispatched as soon as possible after payment is received, and are shipped via Australia Post.

Goods will be carefully packed for dispatch, however despite all care we cannot be held responsible for any damage or delays to our product in transit.
If our products are not received within a reasonable period (allow up to 14 days for international destinations), please contact us. In the unlikely event that the product is lost in transit, we shall make every effort to track the order, however we cannot be held responsible for losses in transit. The customer is also responsible for making every effort to recover the product.

Please also note that the postage rates for items shipped to overseas destinations are size and/or weight-based. The actual freight cost (in Australian Dollars) will be shown to you before you complete checkout.

Title of our product purchased on this site does not pass from Nekta-Vite to you until we have received payment in full for the goods. All risk in the product passes to you upon us shipping the order to your address.

Terms & Conditions

Title of our product purchased on this site does not pass from Nekta-Vite to you until we have received payment in full for the goods. All risk in the product passes to you upon us shipping the order to your address.

Shipping

Nekta-Vite can post to virtually any address in Australia and the world. Note that there are restrictions on some products, and some products cannot be posted to some international destinations.

Orders will be dispatched as soon as possible after payment is received.

Goods will be carefully packed for dispatch, however despite all care we cannot be held responsible for any damage or delays to our product in transit.
If our products are not received within a reasonable period, please contact us. In the unlikely event that the product is lost in transit, we shall make every effort to track the order, however we cannot be held responsible for losses in transit. The customer is also responsible for making every effort to recover the product.

Please also note that the postage rates for items shipped to overseas destinations are size and/or weight-based. The actual freight cost (in Australian Dollars) will be shown to you before you complete checkout.

Returns Policy

The customer may return most new, unopened items within 5 days of delivery for a full refund. Nekta-Vite will pay the return posting costs only if the return is a result of our error (for example, if you received an incorrect or defective item).

You should expect to receive your refund within four weeks of giving your package to the return sender; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the sender (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply contact us to advise us and to make the necessary arrangements. View the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you of your refund once we've received and processed the returned item.

Out of Stock

If a product is out of stock, this will be shown on the website and you will not be able to order that product. However, you will have the option to register interest in the product so that you can be automatically notified by email as soon as it is available.

General Terms and Conditions of Sale

The Buyer and Seller shall be bound by these terms and conditions. No term or condition entered by you in your order shall add to amend or delete any of these terms and conditions unless expressly agreed in writing by a duly authorised officer of the Seller. Additional terms and conditions may be entered into from time to time at the Sellers discretion, but do not diminish the enforceability of the terms and conditions contained within this document. The Buyer and Seller shall be bound by these terms and conditions.

No GST is payable on our products.

Feedback

We really appreciate feedback on our site. Please let us know how we can improve anything or suggest any features you would like to see added by contacting us.

Privacy

Nekta-Vite will not sell your personal information to any third party or use it for any purpose other than for fulfilment of your order.

We may disclose personal information to third party organisations that perform certain functions and activities for us. Any such company (for example, the postal service) is prohibited from using any such personal information except for the specific purpose for which we supply it.

As credit card payments are processed by a secure third-party processor, we will never even see your credit card information and it will not be stored by us either on the website or offline.